FAQs

What is a public adjuster?

A public adjuster is a state-licensed insurance professional who advocates exclusively for policyholders, not the insurance company. At Adjust Right, we manage every aspect of your property insurance claim—from documentation to final negotiation—to ensure you receive the maximum settlement allowed under your policy for water, fire, or wind damage.

Why should I hire a public adjuster?

Hiring a public adjuster levels the playing field against large insurance corporations. Research shows that professionally represented claims often result in significantly higher payouts. Adjust Right identifies “hidden” damages that company adjusters may overlook, protecting you from underpayments that could cost you tens of thousands in out-of-pocket repair costs.

What is the role of the insurance company’s adjuster?

An insurance company’s staff or “independent” adjuster is hired and paid by the insurer. Their primary role is to protect the insurance company’s interests by minimizing the claim payout. Unlike Adjust Right, they do not have a fiduciary duty to you, the homeowner, which is why having your own private advocate is critical for a fair outcome.

What if my claim was denied?

A claim denial is often just the beginning of the negotiation, not the final word. Adjust Right specializes in reopening denied or underpaid claims in Southern California. We conduct a secondary expert inspection to challenge the insurer’s findings and provide the technical evidence needed to overturn unfair denials for water, fire, or theft damage.

How does Adjust Right get paid?

We work on a contingency fee basis, meaning there are zero upfront costs or out-of-pocket expenses for our services. Adjust Right only gets paid a small percentage of the final settlement once we successfully recover your funds. If we don’t win a settlement for your claim, you owe us nothing.

Can I hire a public adjuster if I’ve already started my claim?

Yes. You can hire Adjust Right at any stage of the process, even if you’ve already received an initial check or a “lowball” offer. Many of our clients in Riverside, Orange County and San Bernardino have reached out after realizing the insurance company’s settlement won’t cover their actual repair costs. We can step in, reopen the file, and negotiate for the additional funds you are rightfully owed.

I have a slab leak in Orange County — can a public adjuster help me with my insurance claim?

Many homes in Orange County cities like Laguna Niguel, Irvine and Mission Viejo were built with copper piping prone to “pitting” and slab leaks. At Adjust Right, we specialize in documenting the extensive “tear-out” and restoration costs required for slab repairs. Our goal is to assist you in seeking a settlement that reflects the true scope of your loss in cities like Laguna Niguel, Irvine and Mission Viejo.

Does my San Bernardino County homeowner’s insurance cover wind damage and “Santa Ana” wind losses?

While coverage depends on your policy, insurers in San Bernardino, Fontana, and Rancho Cucamonga often categorize wind damage as “wear and tear.” Adjust Right can help by coordinating expert roof inspections to document whether displaced shingles or tiles were caused by high-velocity wind events. Our goal is to assist Inland Empire homeowners in seeking proper settlements for necessary roof repairs or replacements, rather than settling for mismatched patch jobs.

Does homeowners insurance in Riverside County cover slab leak repairs if the insurer claims it’s “wear and tear”?

Insurance coverage for slab leaks depends on your specific policy language. While some carriers may classify these as “seepage” or “wear and tear,” homeowners in Riverside, Corona, and Moreno Valley still have options. By identifying a “sudden and accidental” plumbing failure, we can help you trigger dwelling coverageAdjust Right advocates for you by challenging vague maintenance exclusions to help you pursue the compensation needed for slab access, pipe tear-out, and professional flooring restoration.

Learn about water damage claims and more below